Privacy

Privacy Policy

I am a CCA-shop website visitor

CCA-shop website visitors are Internet users who browse any pages on CCA-shop.com website and take any actions apart from buying the CCA products or ordering CCA services.

What personal details we collect from CCA-shop website visitors

  • Your email address (in case you voluntarily sign up for an expedited checkout for return customers, or while downloading information guides, subscribing to our Newsletter, or sending a query email to the support team)
  • Member name and profile photo used to register to CCA-Shop (as well as all the messages left by you on the forum threads)
  • The data about the browser and device you use to navigate the website
  • The way you navigate the website

Why we collect these details from the CCA-shop website visitors

The data is collected for the following purposes:

  • Email addresses are used to give you the access to our educational materials, and to inform you about our deals and special offers
  • The data about your browser and device is used to personalize the website visual appearance, and to let you use the website resources to the full extent
  • The way you navigate the store is analyzed in order to let us research the ways to improve the website interface for a greater users’ satisfaction

I am an CCA company client

An CCA company client is an individual who has purchased at least one product or ordered at least one service from California Custom Aquariums.

What personal details we collect from the CCA clients

  • Your first name and last name
  • Your email address and/or Skype contact details
  • The contents of your order(s) (the exact set of CCA services ever ordered by you)
  • Your payment details
  • The data about the browser and device you use to navigate the website
  • The way you navigate the store

How we protect your personal information

  • Your personal information is only used by a limited number of CCA company employees who are eligible to access such data and are obliged to keep the personal details and financial information strictly confidential.
  • We store personal information on secure servers that are managed by us and our service providers. Personal information that we store is subject to security and access controls, such as username and password authentication.
  • According to our customized settings, Google Analytics (web analytics tool) deletes the gathered information on the website users’ behavior in 2 years since every particular visitor’s last access to the website.

How we use cookies

Cookies are small files that are transferred to your computer through your Web browser. With the help of the cookies, CCA site remembers you and recognizes your last activity on the website in order to improve its own performance.

We use cookies for the following purposes:

  • To analyze your browser (this way, the website adapts to your device specifics)
  • To remember the contents of your order (this way, we understand your preferences and address your requests more efficiently)

If you keep browsing our website after reading this Privacy Policy, you give us the consent to use your personal details for the purposes explained above.

If you don’t agree to these terms, please leave the website.

You can email us at CustomerSupport@CaCustomAquariums.com ask:

  • To receive the copy of your personal details we have collected
  • To delete your personal details from our system
  • To withdraw your consent (if you previously agreed to provide us with the data, but then changed your mind)

Thank you for your cooperation!